As covered in my previous blog, how Engagement is different from Ownership, I will continue in this blog with what kind of simple programs help achieving Sense of Ownership among employees.
Is it
too difficult to achieve a culture in the Organization, where each employee has
the sense of ownership towards the Company?
Is it
too difficult to achieve an environment where employees are self motivated and
feel for the Company as their OWN ORGANIZATION, their OWN GOALS, their OWN
SUCCESS and their OWN FAILURE?
As I
always say, these are simple and cost effective ways of implementing and
achieving the target, and there must be sure more complicated and expensive
ways of achieving this.
Here are
few quick tips on how this transformation can be achieved:
1.
Driving Employee Engagement and
Empowerment Strategies. Documenting Levels of Authority and Decision Making
Matrix:
‘Employee
Engagement’ - the word, the policy most companies focus on these days. There
are so many methods established to achieve the same.
But
now it is time for Empowerment strategy. Clearly define the levels of authority
for each job function and their levels of decision making powers. This will
give each employee a clear understanding of his role, will give him more
freedom and sense of decision making and thus he will feel more connected and
involved in decision making process, overall increasing his sense of ownership
towards the Job and feeling that “The
failure of his decision making will be failure of his company’s process as well
as himself. (Own Failure)”
2. Open
Communication, better connectivity and Transparency at work:
Creating
a transparent environment at work is most important part of this process. This
can be achieved by boasting about this policy through open seminars, sharing
company's plans and strategies. Sharing
Company's success and failures. Periodical e- newsletters and messages from
Management, all of this will help achieve fair amount of transparency and
connectivity among the employees. “Employees
will get to know their Organization more and will Own it by knowing the in and
out. (Own Organization)”
3. Inviting
new ideas and encouraging participation:
Initiating
contests and competitions or taking opinions for upcoming projects among the
work group. Eg. Contest of logo design for upcoming project. Employees will not
only feel their contribution towards the new projects but will also take
initiatives and ownerships of work and treat it as their own. “It will become easy for them to define
their milestones and their goals for the project. (Own Goals)”
4. Democratic
work culture:
Having
a Democratic culture where votes/ views of employees are appreciated and
converted into action, eventually increasing employees’ sense of responsibility
and decision making.” This will again
give them the sense of Own Project, Own Organization, Own decision, Own
Success, Own Failure”
5. Culture
where every employee is equal:
Redefining
Organizational Structure with less hierarchy levels and open work system (not
too many reporting managers up the hierarchy). Creating a flat working
environment increases employee involvement and engagement towards the company.
It generates sense of ownership for the projects and overall company’s goals
because “Each individual is the boss of
their own work and are responsible for its success or failures. (Own Goals and
Success)”.
6. Outsource
work to employees rather than assigning work:
Giving
freedom to employees to Organize and define their working patterns in order to
achieve final result and Managers not forcing particular methods or regular
unwanted checks on the progress of the work. “This will again result in employees taking initiatives in owning the
project and defining their Goals and Success”.
7.
Coaching and Mentoring instead of
Training and Development:
Encouraging
a work culture of Coaching and mentoring and having an air of trust. Educating
Managers about the effectiveness of passing on ownership and trusting the team.
8.
Rewarding Plan:
Implement
a rewarding plan for Employees based on their ability to take decisions and convert
them into actions.
9.
Understanding that Failure is
important part of learning:
Drive
a Culture where failures are accepted as learning and employees are given
chance and mentoring to improve and Unlearn and Learn and relearn.
10. Quick
Turnaround time:
Having
a system where potential ideas and opportunities don’t have to wait for long
chain of approvals. A system with quick turnaround time gives confidence of
been heard.
These
are few bare minimum tips that can be implemented in any size company. There
are definitely more ways of creating the sense of Ownership. Hope you guys like
it. Do comment, would be nice to know your views and more ideas!!
Happy
HRgiri!!
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